Privacy Policy
Last updated: 11 August 2026
1. Who is responsible for your data?
The controller responsible for personal data collected through this website is METix. For privacy-related questions or requests, contact privacy.metix@proton.me.
2. What information do we collect?
When you submit the METix contact form, we may collect the information you provide, including:
- full name;
- work email address;
- company name;
- job title;
- request type;
- the content of your message; and
- your confirmation that you agree to the use of the information to respond to your request.
Technical service providers used to deliver and secure the website may also process technical information such as IP addresses, request metadata, browser information and traffic data as necessary to provide their services.
3. Why do we use your information?
- receive, manage and respond to your enquiry;
- provide requested product, demonstration, pricing, partnership or operational-use-case information;
- communicate with you about your request; and
- protect the website and contact form against misuse, fraud and security threats.
4. Legal basis for processing
Where you actively agree to the use of your information through the contact form, processing may be based on your consent. Where your request concerns potential products, services or a commercial relationship, processing may also be necessary to take steps at your request before entering into a contract. Certain security and website-operation activities may be carried out on the basis of legitimate interests where permitted by applicable law.
5. Service providers and recipients
- Formspree is used to process and deliver contact-form submissions.
- Cloudflare is used to host and deliver the website and may process technical traffic data required to provide its services.
Personal information may also be made available internally to authorised personnel who need it to respond to your request. We do not sell personal data.
6. International data transfers
Some service providers may process data outside the European Economic Area. Where required, appropriate safeguards for international transfers should be used, such as the European Commission's Standard Contractual Clauses or another lawful transfer mechanism.
7. How long do we keep your information?
Contact-form information will be retained for 12 months, unless a longer period is required by law or is reasonably necessary in connection with an ongoing business relationship, dispute or legal obligation.
8. Your data-protection rights
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- request data portability where applicable; and
- withdraw consent at any time where processing is based on consent, without affecting earlier lawful processing.
To exercise your rights, contact privacy.metix@proton.me. You may also lodge a complaint with the competent data-protection supervisory authority.
9. Automated decision-making
The METix contact form is not intended to make decisions producing legal or similarly significant effects about you solely through automated processing.
10. Cookies and similar technologies
This version of the METix website does not intentionally include advertising or behavioural-analytics cookies in its own code. Hosting, security or form-processing providers may use technical mechanisms necessary to operate and protect their services. If analytics, marketing tools, embedded media or additional cookies are added later, this policy and any required cookie controls should be updated before deployment.
11. Security
We take reasonable technical and organisational measures intended to protect personal information. No method of transmission or storage is completely secure, and users should avoid submitting unnecessary sensitive information through the contact form.
12. Changes to this policy
We may update this Privacy Policy to reflect changes in the website, services, legal requirements or data-processing practices. The latest version will be published on this page with an updated date.
13. Contact
Privacy questions can be sent to privacy.metix@proton.me.